Policies

Terms of Use

These terms cover your use of Elan Platform during early access. They are written to be read, so where a clause has a reason the reason is stated with it.

This is a draft awaiting legal review. It describes what the platform actually does and is written in good faith, but it has not been reviewed by a lawyer and still needs the registered company name, the governing jurisdiction, a registered address. Treat it as a statement of intent rather than a finished agreement, and ask us if anything here matters to a decision you are making.

This agreement is between you — or the organization you accept these terms on behalf of — and Elan. If you are accepting on behalf of an organization, you confirm you are authorized to do so.

Elan Platform is in early access. That means features change, some of what is described is new, and we will tell you plainly when something does not work rather than waiting for you to find it.

Your agents, your repository and your data remain yours. We claim no ownership of them and no license beyond the one we need to actually run the service: building your repository into an image, deploying it, storing what it writes, and recording what it did so you can read it back.

We do not use your code, your prompts or your customers' data to train models.

Model access is bring-your-own-key. Your prompts go to the provider you chose, under the terms you agreed with them, and they invoice you directly. We never see that bill and take no share of it. Our egress controls are what stop your prompts going anywhere else.

If you use the ledger to charge your end users, that is your commercial relationship and not ours. You set the prices, you own the customer, and you are responsible for the taxes and consumer obligations that come with it. We keep the ledger accurately on your behalf and nothing about it appears on your invoice from us.

We may suspend an agent or an account that is breaking these terms, putting other tenants at risk, or has an unpaid balance after we have asked. Where the cause is not an emergency we will tell you first and say what would resolve it.

During early access the service is provided as it is. We do not offer an uptime guarantee yet, and we would rather say so than publish one we cannot stand behind. What we do commit to: telling you when something is broken, and treating downtime as our failure rather than yours.

To the extent the law allows, neither party is liable for indirect or consequential loss, and our total liability is limited to the fees you paid us in the three months before the claim.

You can stop using the platform whenever you like, and remove a project and everything provisioned for it yourself. We will give you reasonable notice before withdrawing the service, and we will not delete your data without telling you first.

We will tell you about a material change to these terms before it takes effect. Continuing to use the platform afterwards is how you accept it.

The governing jurisdiction has not yet been recorded here, and we will not guess at it.